Community Social Services Technician

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Location: Social Services

Address: Beaufort, NC

Company: Carteret County Government

Requisition ID: 2025-118

Job Type: Full-Time

Posting Date: 05/28/2025

Closing Date: 06/12/2025

Community Social Services Technician – Adult Services

The Job

Carteret County’s Department of Social Services is seeking to fill the Community Social Services Technician role for the Adult Services program. Are you a compassionate person who wants to assist vulnerable adults?  If you want to make a difference in your community, this position may be the role for you! 

The Location

Office location is Beaufort, NC.

The Details

Hiring range $31,919.48 - $35,111.43

Posting expires 6/12/2025

Full-time with benefits including paid medical, dental, vision and life insurance; retirement and 401(k) plans; and, paid sick, vacation and holiday leave.

Apply online at https://carteretcountync.gov and click on the Employment link.

The Job Description

General Statement of Duties

Performs human support work providing support and services to families and individuals who are at risk for abuse, neglect, or dependency, collaborating with community service providers to meet the needs of clients, scheduling and transporting clients to medical and other appointments, and preparing reports.

Distinguishing Features of the Class
An employee in this class works with clients who have multiple problems characterized by complications of mental illness, drug/alcohol abuse, retardation, child abuse, etc. that affect techniques in the service progress. At this level, at least half of the time is spent in developing job and housing resources in addition to providing individual training in the various aspects of household management and personal/health care. Cases are assigned on an on-going basis. Work requires more frequent handling of emergency cases such as evictions. The employee is also engaged in full-time involvement in group training in a variety of content areas. The employee may be involved in a combination of these roles, but the predominant amount of time is spent in the more complex areas of developing job and housing resources or group training. Transportation is also a significant responsibility of this position. Work is performed under the regular supervision of the assigned supervisor and is evaluated by a review of records, reports, discussions, and by observation in terms of the overall accuracy of the work.

Duties and Responsibilities
Essential Duties and Tasks
• Supervises visits between family members at various locations.
• Re-enforces need for healthy nutrition, family planning, education, housekeeping skills, and budgeting.
• Provides a wide range of educational and supportive services to individuals and families including budgeting, childcare skills, housekeeping skills, and home management skills as defined by service plan.
• Serves as liaison between clients, social workers, and service providers.
• Schedules and transports clients to visitation, medical appointments, court appointments, shopping, etc. 
• Prepares reports and other types of correspondence; prepares and maintains files and records.

Additional Job Duties
• Performs related duties as required.

Recruitment and Selection Guidelines
Knowledge, Skills and Abilities
• General knowledge of County and department policies and procedures.
• General knowledge of the current social, economic, and health problems of the community.
• General knowledge of modern office practices.
• General knowledge of human behavior.
• Thorough knowledge in operating standard office equipment and associated software.
• Thorough knowledge in preparing reports and other types of correspondence.
• Ability to perform, organize, and prioritize work independently.
• Ability to communicate effectively orally and in writing.
• Ability to make arithmetic computations using whole numbers, fractions, and decimals.
• Ability to establish and maintain working relationships with clients, associates, and the general public.

Physical Requirements
• Work requires the regular exertion of up to 10 pounds of force and occasional exertion of up to 25 pounds of force to move objects.
• Work regularly requires sitting, standing, walking, speaking or hearing, using hands to finger, handle, or feel, climbing or balancing, repetitive motions, and occasionally requires pushing, pulling, lifting, reaching with hands and arms, tasting or smelling, stooping, kneeling, crouching, or crawling.
• Work requires close vision, distance vision, depth perception, and peripheral vision.
• Vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly, or quickly.
• Hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound.
• Work requires preparing and analyzing written or computer data, operating motor vehicles or equipment, and observing general surroundings and activities.
• The worker is subject to both inside and outside environmental conditions, infectious diseases, and is required to function around prisoners and mental patients.
• Work is generally in a moderately noisy location (e.g. business office, light traffic).

Desirable Education and Experience
Graduation from high school and moderate experience in human services work; or an equivalent combination of education and experience.

Special Requirements
Valid North Carolina driver’s license.

Carteret County
2016


Pay Grade: 60
FLSA: Non-Exempt 


Special Note:  This generic class description gives an overview of the job class, its essential job functions, and recommended job requirements. However, for each individual position assigned to this class, there is available a completed job questionnaire with a physical abilities checklist which can give further details about that one specific position. Those documents should be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legal and defensible personnel decisions.